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December 9th, 2003

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09:34 am - People are dumber than I thought
Sweet mother of all that we as humans hold sacred.

So when I arrived to work this morning, I received a rather innocuous little memo. Nothing big. Nothing worrisome. Just a company-wide e-mail explaining a system issue has been discovered and is being fixed. They wanted to alert us before somebody found it on their own and started freaking out. No big deal, right? Wrong.

A couple of minutes later, somebody sent out a question relating to the problem. We use Lotus Notes for our e-mail here at work, and it comes with two basic reply options: Reply (which sends your message back to original sender), and Reply to All (which sends your message back to the sender and all the addressees of the original message). A lot of people don't seem to grasp the difference between the two Reply functions. Guess which one this guy chose?

Usually when somebody makes this mistake, it's not a big deal. It usually happens within the building I work in, which means that oh, say, 300 people receive the message. Either it gets ignored, or a "sorry -- I'm a dumbass!" message comes through ten minutes later. And that's it. End of story. Not today though. Today the legitimate message went out companywide to approximately 4,500 employees. The accidental one went out to every one of us, too. So did the reply. Then the "this is personal information that you probably don't want to share" message. Then the "I don't understand why I'm getting these messages" message. Then the response to that one, and the response to that one... And so on. Finally someone in HR sent out something asking us not to discuss this topic via e-mail anymore, and be sure to know the difference between Reply and Reply to All.

Fat chance of that happening.
Current Mood: crankycranky
Current Music: Igor Stravinsky -- The Rite of Spring

(6 comments | Leave a comment)


[User Picture]
Date:December 9th, 2003 11:02 am (UTC)
Hey Marzipan, what's this about going away and picking up sticks? Well I say that is GARBAGE sister. GARBAGE!
[User Picture]
Date:December 9th, 2003 12:02 pm (UTC)
dude, that is hilarious...
[User Picture]
Date:December 9th, 2003 02:06 pm (UTC)

You know....

that was pretty funny this morning... would have joined in on it had not the entire company been involved... if it was just a department or two, it would have been alright probably... but alas... it would be some little thing like that, that they would against me to make me a retire... permenantly over :) well, ok not retire, maybe just get yet another warning about some obscure thing.... children... really...

(shrugs) ok then, I forgot what I was going to say so deal :) gin rummy!
[User Picture]
Date:December 9th, 2003 04:30 pm (UTC)

Re: You know....

I so wanted to send a reply, but I didn't want to do it from my own PC. Karen was out today... I s'pose I could've used hers...

Uh, or not. I like working under Karen, and I especially like not being fired. Forget I said that thing about her computer.
[User Picture]
Date:December 10th, 2003 06:35 pm (UTC)


We were all laughing our behinds off at the ineptitude of the whole thing.

I think we have a policy of firing the good experienced people, and keeping the morons like the ones from corp.

It took me almost a month to get an answer to a question at corp that they kept saying they didn't know, but then suddenly - today - starting showing me how to do it - which was completely what I was looking for to begin with. I told them that, and they weren't too happy with me.

I don't get it!

Do I speak in Swahili???
[User Picture]
Date:December 10th, 2003 07:00 pm (UTC)

Re: Systems

That would be so much funnier if it happened less often. It reminds me of when I was hired on in October of 2001. I'd been temping since August, and so it wasn't until I was actually hired that I got my own computer, Lotus Notes, etc. Dave was setting me up on the network, and couldn't get me connected, so he called the corporate office for help. They couldn't figure it out, and he said he had a sneaking suspicion that he knew what it was, and he explained it to them. They told him that that couldn't possibly be the problem. I lost a little more than three hours of work time while he was on the phone with them. Finally, the person he was talking to humored him and checked the setting he'd been telling them to look at all along.

I was up and running within ten minutes.
People are dumber than I thought - Garmonbozia for the soul. — LiveJournal

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