"Hi, I went through your drive-thru about ten minutes ago, and you gave me a hash brown patty I didn't order. Do you want me to bring it back? ... No, I didn't get charged for it, but maybe there's someone else out there driving around without their hash browns. ... Are you sure? Because it would be no trouble to bring it back to you guys. I feel so bad with this extra hash brown that I didn't order. ... Really? You'd just throw it away? ... Okay, I'll eat it! Thanks so much! (click) What a nice guy."